Caller ID
When your phone rings, the phone number of the caller will appear in
your display thereby letting you know who is on the phone before you
lift the receiver. This feature requires a compatible caller ID capable
phone with LCD display. If your phone supports call waiting with caller
ID, you will see the caller ID information of the incoming call even if
you are on another call.
There is also the option to block your caller ID for specific calls or all calls.
*67 - Disable outbound caller ID for all calls
*68 - Enable outbound caller ID for all calls
*81 - Disable outbound caller ID for this call only
*82 - Unblocks caller ID for this outgoing call only |
Call Waiting
While you are on the phone, if another phone call comes in, call
waiting notifies you with a special tone. You can then switch to the
new phone call by pressing the Flash button or you can choose to ignore
the call. If you choose to ignore the call, it will be answered by
voice mail.
Don’t want to be interrupted on a call? You can disable your call waiting. Just dial *70 before making your call to disable call waiting for that call. If you want to permanently disable this feature, simply dial *57; to re-enable call waiting, dial *56. |
3-Way calling
Need to talk to more than one person at a time? Don’t want to repeat
your conversation to someone else? Use the convenience of 3-way calling
to talk to two people. And it’s easy to use!
- Dial the first number and when the party answers, ask them to hold.
- Press the flash button on the telephone handset. This will put the existing party on hold.
- You will then get a secondary dial tone.
- Dial the second number and wait for the party to answer.
- To Conference both callers, press the Flash button a second time.
- To disconnect the second caller, press the Flash button.
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Voicemail
Dial *98 from your home phone and then enter your 4 digit password. You can follow the prompts as necessary. |
Call Waiting Disable
You can disable call waiting and send new callers to voicemail while you are on a phone call.
- You can disable call waiting on a per-call basis by dialing *70 before dialing.
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Voicemail to E-Mail
Whenever
you receive a voicemail, it will automatically be sent to your billing
email address as an attached .wav file. Now you can forward voicemail's
to others as email or even save them to your PC's hard drive. |
Call Transfer
The phone rings and it’s not for you, but it’s important that the
caller talk to who they are looking for, you can transfer it!
There is no need for a multi-line, complex phone system, just a few
simple button pushes and the call is transferred to the number you want!
- Press the flash button on the telephone handset. This will put the existing party on hold. You will then get a dial tone.
- Dial the telephone number to which you would like the call to be transferred.
- Wait for at least 1 ring and then hang up your phone. The call will be transferred.
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Call Forward
Stepping out of the house but waiting for an important call? Simple,
just forward your phones. When you don’t want to miss a phone call
whether you are out of the house or any other time we have three types
of call forwarding to meet your needs.
- Forward Every Time - If you want your phone to be forwarded to same number every time someone calls it. Press *72 on your telephone keypad, enter the number you want the calls forwarded
to, and then press #. To deactivate this feature dial *73.
- Forward When Busy - If you want your phone to be forwarded when it is busy. Press *90 on your telephone keypad, enter the number you want the calls forwarded
to, and then press #. To deactivate this feature dial *91.
- Forward On No Answer - If you want your phone to be forwarded when there is no answer. Press *92 on your telephone keypad, enter the number you want the calls forwarded
to, and then press #. To deactivate this feature dial *93.
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Do Not Disturb
If you are in the midst of doing an important task and you do not want
to be disturbed by the ringing phone, dial *78. Your calls will automatically be transferred to voicemail. To disable this feature, dial *79. |
Return Call [Callback Last Caller]
Have you ever rushed to pick up a phone call only to realize that you missed it? Now you can press *69 on your phone and the last incoming phone will be dialed. |
Speed Dial
This is done through the telephone handset. To enter a telephone number
speed-dial using a touch tone telephone, dial *74, followed by a number (2-9), then the 10-digits (ie: 7345551212) of the destination target number.
In order to speed-dial a target number, dial the corresponding
speed-dial assigned number followed by the "#" (pound) key. |
No Long Distance Charges to US and Canada
You will not incur any additional charges for calling outside of your
area, as far as Canada! This great service is included at no cost to
you! Go ahead, try it! |
Home Away From Home
With PiVical Communications you would purchase an ATA device which
converts an analog telephone signal to a digital signal that is
transported through the internet. You plug the telephone into the ATA
and then connect the ATA to your high-speed internet.
The “home away from home” feature allows you to take the ATA with you
on vacation or to your second home, connect it to your high-speed
internet and receive calls just as you would at home. |
Virtual Numbers
Add a virtual number to your account for your friends and family from
another area to call you locally. Both numbers will ring to your one
phone. It also allows your friends and family from both locations to
call you without incurring long distance charges. |
Keep Your Own Number
No need to inform your friends that you have a new number, keep your same number and don’t miss a call. |
Low International Rates
We will even save you money when you call internationally; calls as low as 1.2ยข a minute! |
No Termination Fees
We strive to be the best in customer service and for this we see no
need to charge you for terminating service. Up to the last day of
service, we want to provide you with an above average experience at
Pivical. |
No Term Commitment
Our philosophy is simple: If you are happy, you will stay as our
customer. We don’t need to lock you in and ignore you; we value you and
will work to keep you happy month to month. |
No Setup fee
Unlike most carriers we do not charge a setup fee. There is a 25$ non-refundable "Port" charge that is standard with any company relocating a telephone number. |
Toll Free Number
We can provide you or your business with a toll free number at a low
monthly cost. This will allow callers from all over to not incur
long-distance charges while trying to reach you. |
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